At Better Living Home Care Service, our dedicated team is the backbone of our mission to provide compassionate, reliable, and high-quality home care services to families in Langley, Surrey, White Rock, Delta, New Westminster, Burnaby, Vancouver and Prince George. Each member plays a critical role in ensuring seniors and individuals in need receive personalized, professional in-home care that promotes safety, independence, and dignity.
Olivia Burgos – Executive Director
Olivia Burgos leads Better Living Home Care Services with over 10 years of management experience and a strong background in human resources and accounting. Holding a Bachelor’s Degree in Human Resource Development and a Diploma in Accounting Management, Olivia ensures that both families and caregivers receive the highest standard of senior care, dementia support, and 24/7 in-home care services across Metro Vancouver and the Fraser Valley.
Mary Burgos – General Manager/Business Development
Mary Jane (MJ) Burgos is a Bachelors in Nursing who brings extensive healthcare knowledge and leadership to our team. She drives business development by building partnerships with hospitals, senior homes, community nurses, and public health organizations, ensuring families have access to trusted home care services in Surrey, Langley, and surrounding areas. Her expertise directly improves the quality and reach of our care services.
Jennie Allison – Health Care Coordinator
Jennie Allison has over 5 years of experience in staffing and client coordination. She carefully matches each client with the most suitable caregiver, ensuring personalized support and continuity of care. From dementia care in White Rock to 24/7 private home care in Vancouver, Jennie’s expertise ensures every client receives the right care, delivered with professionalism and compassion.
Zarah Apuli – Administrator
Zarah Apuli specializes in hiring, accounting, and payroll management. She holds a Bachelor’s degree in Chemistry and a Diploma in Accounting Management, combining analytical skills with operational excellence. Zarah ensures our RNs, LPNs, HCAs, and caregivers are recruited, trained, and supported to provide reliable and compassionate home care, while keeping client services seamless and professionally managed.
Health Care Aides, Caregivers & Care Providers
Our HCAs, caregivers, and care providers are the heart of Better Living Home Care Service. They deliver hands-on support including personal care, companionship, dementia support, respite care, and palliative care, ensuring clients feel safe, respected, and cared for in the comfort of their homes. Their dedication and professionalism make us a trusted provider of senior care and in-home support services across Metro Vancouver and the Fraser Valley.
We are strong advocates of early recognition and intervention in order to ensure preservation of maximized independence and overall wellness. We know every individual is different so we are here to help you navigate your options according to your unique needs.
Our caregivers go beyond caregiving to develop mutually beneficial relationship that enables an individual to thrive. Along with them is our dedicated team who consistently works hard to provide high quality home care to you and your loved ones.
We are in the community of Delta, Langley, White Rock, and Surrey. We have also recently expanded our services into Abbotsford!
We are proudly operated by highly trained caregivers who actively engage in the administration of care, communication with clients, families, and other caregivers, organizing social and recreational activities, reminding clients to take self-administered medications, providing transportation assistance to outings, appointments, and events. Additionally, our caregivers diligently follow the client care plan and meticulously record the client's daily activities. Our team is dedicated to ensuring consistent progress towards the goal of care and is equipped to provide specialized services to individuals with complex medical needs.
Our Client Care Coordinators (CCC) supervise the overall care of each client. They create individualized care plans laying out specific tasks and goals. They ensure clients and families understand every aspect of care and help them make decisions that are in the best interest of the client. Our CCC also closely communicates with our caregivers to monitor proper and safe practice. Our caregivers regularly report to them regarding client's condition or any concerns that may need immediate intervention.
Our Recruitment Coordinator (RC) is a Human Resource Specialist who ensures our organization attracts, produces and retains the best caregivers. Her main responsibility is to provide them with the skills and support needed to perform the caregiver role to BLHCS standards. She possesses knowledge in instructional methods and coaching/skills development which are used to support the rest of the team, and ensure the safe and efficient performance of new and existing caregivers.