COVID-19 Update

W H A T  W E   K N O W   A B O U T   C O V I D - 1 9

On March 11, 2020, the World Health Organization (WHO) assessed COVID-19 as a pandemic. COVID-19 is a serious health threat, and the situation is evolving daily. The risk will vary between and within communities, but given the increasing number of cases in Canada, the risk to Canadians is considered high. Those who are infected with COVID-19 may have little to no symptoms. You may not know you have symptoms of COVID-19 because they are similar to a cold or flu.

COVID-19 symptoms include but not limited to new or worsening cough, fever, and chills, difficulty breathing, sore throat, loss of taste or smell, chest pain, headache, and diarrhea. The virus is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs, sneezes, or talks.

At this time, a vaccine or therapy to treat or prevent this disease has not yet been developed.

If you are displaying symptoms of COVID-19, please complete the COVID-19 online self-assessment tool.

Call the Health Link at 8-1-1 for more information.

E N H A N C E D   S A F E T Y   P R O T O C O L S   F O R   I N F L U E N Z A    S E A S O N

As the global COVID-19 situation continues to evolve, protecting the health and well-being of our clients, families, and caregivers are always our top priority. With the steady increase in the number of active COVID-19 cases being recorded, Better Living Home Care Services has increased our preparedness by strengthening our COVID-19 policy in accordance with the current Infection Prevention and Control for COVID-19: Interim Guidance for Home Care Settings set by Public Health Agency of Canada (PHAC).

In preparation for the influenza season, we have enhanced our regulation to prevent the introduction and minimize the risk of COVID-19 transmission in and between clients’ homes. All our caregivers are mandated to wear the appropriate Personal Protective Equipment (PPE) and are expected to adhere to Provincial Infection Prevention and Control Standards to protect everyone involved in care.

Our caregivers are required to perform and record self-assessment prior to each visit. All our clients are being pre-screened to ensure the safe delivery of care. Our dedicated Registered Nurses are doing everything they can to support, continuously educate, and screen individuals, to aid limit the spread of the virus and ultimately, flatten the curve. We strictly adhere to the most current provincial guidelines set by the Medical Health Officer. We are very grateful to our staff for their tremendous efforts, commitment, and dedication to care.

We currently have NO confirmed cases of COVID-19 amongst caregivers or clients.

S A F E T Y   P L A N   I N   P L A C E

The following policies and resources are made available to guide our practice during the whole duration of the pandemic.

Safe Operations Policy | Home Care Safety | Screening Guidelines | Testing Guidelines

Self-Isolation and Self-Monitoring Guidelines | Return to Work Policy

U S E F U L   R E S O U R C E S